Privacy Policy Overview
Your privacy is important to us. This policy explains how we protect your information in Canada.
Introduction to Our Standards
We are committed to protecting your personal information and privacy. This document outlines what data we collect, why we collect it, and how we use your information.
Our privacy practices are designed to meet or exceed Canadian standards, including compliance with local laws and regulations for your security.
Information We Collect
We collect only the data necessary for providing tailored consultations, client support, and service improvements.
Direct Information Provided
- • Name and contact details collected when scheduling a session.
- • Information shared during advisory conversations.
- • Messages sent via our online forms and inquiries.
- • Feedback you voluntarily submit regarding our service.
- • Other supporting details relevant to your consultation.
Automatically Collected Information
- • Browser type and device information upon visiting our website.
- • Date and time of your visits for security checks.
- • Pages or services accessed to improve usability.
- • Anonymized analytics for site development.
- • Technical errors or security events identified by our system.
How We Use Your Data
We use collected data to deliver professional consultations, enhance client experience, and assure secure service delivery.
- • Responding to your consultation requests efficiently.
- • Personalizing advice to your needs and priorities.
- • Improving website usability and service quality.
- • Ensuring communication remains secure and confidential.
- • Notifying you of important policy changes if required.
- • Following regulatory and compliance responsibilities.
- • Responding to your support or privacy questions.
Our Commitment: We uphold strict data security and confidentiality in line with Canadian legal requirements. Only authorized personnel have access to client information.
Data Sharing Practices
Personal details are never sold or used beyond consultation support and legal requirements. Third-party access is limited to essential service providers.
Third-Party Service Providers
Occasionally, trusted providers assist with IT or support services. These partners are contractually obligated to comply with privacy standards.
Legal Requirements
We may share information if required by Canadian law, such as responding to court orders or regulatory mandates.
Anonymous Site Data
We may analyze de-identified, aggregated data to enhance our services without identifying individuals.
Your Privacy Rights
Canadian law provides you with access, correction, deletion, portability, and objection rights for your data. You control your information.
- • Request and receive data we keep about you.
- • Correct inaccurate or incomplete information.
- • Request personal data deletion at any time.
- • Receive a copy for transfer to another provider.
- • Object to certain uses or processing activities.
- • Seek limits on how your data is used.
You may contact us at any time to exercise rights or ask questions about your personal information.
Your Data Security
Safeguarding your privacy is our top priority. Technical and organizational measures are in place to prevent unauthorized access or breaches.
Technical Protections
- • Regular system audits and security checks performed.
- • Use of encryption to protect sensitive transmissions.
- • Secured access protocols for internal data handling.
- • Automatic alerts for suspicious activity or threats.
Organizational Measures
- • Staff confidentiality training is carried out regularly.
- • Internal record access is restricted.
- • Procedures for secure document disposal are maintained.
- • Periodic review of privacy policies and practices.
Information Retention Policy
We retain your data only as long as necessary for consultations and support. Retention periods follow legal standards and industry best practices.
- • Stored until account is closed or upon request.
- • Kept temporarily during advisory process.
- • Related records kept as required by law.
- • Retained for required compliance periods.
- • Never sold or transferred for other uses.
Information is deleted when no longer necessary or upon request.
International Transfers Policy
If personal data is processed outside Canada, we ensure privacy protections at least equivalent to Canadian standards.
- • Contractual safeguards with all providers.
- • Routine assessments of third-party compliance.
- • Immediate remediation of compliance issues.
- • Client notification if significant changes occur.
Cookies and Tracking Policy
Cookies are small files that help us optimize website performance, enhance security, and remember visitor preferences for faster service.
Types of Cookies Used
- • Support website operation and secure access.
- • Enable performance tracking and diagnostics.
- • Remember preferences for returning visitors.
- • Help deliver requested features smoothly.
You may update your cookie preferences or clear cookies at any time via browser settings.
Policy Changes and Updates
Any changes to this privacy policy are updated on our site. We notify visitors of major updates where required by Canadian law.
- • Notice on our website homepage
- • Direct email updates if consented
- • Client portal notifications
- • Policy revision date displayed
Please revisit this page periodically for the latest privacy details.
How to Reach Our Privacy Team
Contact us with questions or privacy requests by email or phone.
veronylos
150 9th Avenue SW, Calgary, AB T2P 3H9 Canada
Phone: +1-847-466-2351
Email: content@veronylos.sbs
Policy updated on October 10, 2025
Effective October 10, 2025